This is a temporary position.
The assignment duration is through August 23, 2027.
JOB SUMMARY
This role leads strategy, execution, readiness and oversight for Digital + Technology Transformation (D+TT) deployment efforts for edge case, new opening and transition hotels in the Caribbean and Latin America (CALA). Working closely with the Business Transformation Office (BTO), CALA Deployment team, Continent teams, Global Technology deployment partners, Change Management, Learning, and external consulting leaders, this role ensures an integrated approach to planning, tracking, solutioning, implementation and sustainment across impacted hotels.
CANDIDATE PROFILE
Required
- Bachelor’s degree or equivalent combination of education, hotel operations experience, and/or program management experience.
- 5+ years of experience in program management and/or implementation.
- 2+ years of experience supporting hotel reservations, sales, revenue management, and/or rooms operations disciplines.
Preferred
- Fluency in Spanish.
- Strong written and verbal communication and presentation skills, with the ability to tailor messaging for different audiences, including executive-level stakeholders.
- Experience using Microsoft Office Suite.
- Strong analytical skills for planning, estimating, budgeting, and monitoring program/project work.
- Experience influencing senior stakeholders, securing sponsorship, and motivating cross-functional teams and resources without direct authority.
CORE WORK ACTIVITIES
- Support the CALA Deployment Lead, CALA team, and BTO HQ leadership in delivering the edge case, new opening and transition strategy for D+TT.
- Partner with strategy, implementation, CMDL, Continent and Global Technology deployment leads to maintain one integrated deployment plan.
- Support development of edge case plans for each category and deployment phase, including Prepare, Readiness, Launch and Stabilize.
- Inventory, catalogue and track edge case, new opening and transition hotels through the hotel master inventory tool and related tracking processes.
- Develop and support readiness, implementation and cutover activities for CALA, including cross-discipline solutioning for impacted hotels.
- Identify hotel-specific needs and ensure they are incorporated into change management, communications, continent engagement and learning plans.
- Partner with new openings and transition teams to execute the D+TT approach and support the transition to the new business-as-usual process as impacted by D+TT.
- Implement edge case plans in partnership with the full HQ and Continent deployment team throughout the deployment lifecycle.
- Drive alignment, support execution and help sustain the deployment approach through planning, solutioning, implementation and post-deployment stabilization.
- Support the Continent Deployment team on resource planning, engagement and execution through all phases of implementation.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.
Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.
Marriott Headquarters (HQ) supports a hybrid work environment that helps associates Be Connected. HQ based roles are generally hybrid and require regular in-office presence at the assigned location, including for candidates who live within commuting distance of HQ for a role listed as remote. Remote roles will be clearly identified in the job posting.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
