[Remote] Revenue Operations Manager / HubSpot CRM Administrator

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Note: The job is a remote job and is open to candidates in USA. Circle Logistics is a third-party logistics firm focused on delivering industry-leading transportation solutions. The Revenue Operations Manager / HubSpot CRM Administrator will leverage their expertise in freight brokerage sales to optimize CRM operations, manage data quality, and align marketing and sales initiatives to drive growth.


Responsibilities

  • Design and maintain pipelines, sales sequences, and reporting dashboards that reflect how teams actually sell
  • Ensure deal stages, properties, and workflows remain aligned with business reality, providing leadership with accurate visibility into pipeline health and forecast accuracy
  • Apply your understanding of the brokerage sales cycle to optimize the tools and processes behind it: prospecting shippers, qualifying opportunities, managing carrier and shipper relationships, coordinating with Business Development Managers, and tracking opportunities from initial contact through booked freight
  • Establish and maintain data quality standards, build standardized sales processes, deduplicate records, segment accounts strategically, and resolve lead disputes
  • Drive CRM adoption across the sales organization to ensure forecasting accuracy and reliable reporting
  • Partner with marketing on campaign execution, landing page optimization, form design, lead nurturing workflows, and attribution analysis
  • Align marketing and sales initiatives to a unified objective: generating qualified shipper leads and accelerating conversion
  • Develop reporting that identifies pipeline bottlenecks and tracks critical KPIs: calls, meetings, opportunities, wins, and revenue
  • Establish CRM best practices training and collaborate with sales leadership, operations, and marketing to drive organizational alignment
  • Route leads efficiently between teams, oversee data enrichment initiatives, manage company hierarchy associations, coordinate contact sourcing strategies, and support sales planning efforts

Skills

  • Demonstrated experience in logistics or freight brokerage sales, with comprehensive knowledge of the shipper and carrier sales cycle
  • Proven CRM experience: pipeline management, sales sequence execution, and proficiency in building and interpreting reporting dashboards
  • Demonstrated capability to rapidly master new platforms and technologies. Advanced HubSpot experience is valued; however, the ability and commitment to become an expert administrator is essential
  • Strong analytical capabilities with the judgment to transform complex data into clear, actionable reporting for strategic decision-making
  • Excellent communication skills and established credibility to effectively train and align sales, operations, and marketing teams
  • Commitment to process excellence, data integrity, and evidence-based decision-making over estimation
  • Prior experience in HubSpot or comparable CRM administration roles (Salesforce, Zoho, or similar platforms)
  • Understanding of marketing automation, lead scoring methodologies, or attribution reporting frameworks
  • Familiarity with data enrichment platforms such as ZoomInfo and enterprise-level CRM data hygiene practices

Company Overview

  • Circle Logistics was founded in Fort Wayne, Indiana in 2011 by Eric Fortmeyer and Chad Buchanan. It was founded in 2011, and is headquartered in Fort Wayne, Indiana, USA, with a workforce of 501-1000 employees. Its website is

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