Technical Project Manager w/ Salesforce Exp - Remote

July 17, 2026

Other Jobs To Apply

<div>*We are open to supporting 100% remote work anywhere within the U.S.* We are seeking a strong technical leader for a Salesforce Digital Transformation Center (DTC). DTC is an operational Center of Excellence that manages a multi-org Salesforce environment in which program areas throughout our federal client's organization build mission applications. The DTC manages the platform and supports its tenant customer application teams. The primary function of this role is to manage all DTC operations, direct the team of all-star Salesforce architects and system administrators, and lead the overall client relationship. In addition to having a mature leadership presence and project management experience, the ideal candidate will also have a strong Salesforce Development background who jumps into the operational rotation as well. Support spans from pre-sales solution consultation, design/code reviews during implementation, management of the CI/CD process, and operational support activities. The candidate will lead a team of technical staff to operate & maintain the existing platform, establish new platform services, onboard new customer development teams, perform Release Management activities, manage platform licenses, and curate a governance library of process documentation, administrative job aids, technology standards, and security standards. The candidate must demonstrate progressive technical and managerial leadership of Salesforce projects and large programs, possessing a strong understanding of the full software development lifecycle. Ideally, experience includes establishing a Salesforce Center of Excellence with emphasis on governance, multi-org architecture, introduction of new platform services, and Release Management processes. This is a client facing role where a developer-level knowledge of the Salesforce platform is expected, including familiarity with core platform capabilities, common system/user administration tasks, system integrations, programmatic (code) and declarative (no-code) configuration mechanics. The successful candidate will be able to meaningfully engage equally with technical resources, government Program & Contract staff, and executives. This role requires work to be performed within the United States and availability during U.S. Eastern Time hours (8:00 a.m.-6:00 p.m. ET). Applicants must be authorized to work in the United States. This position participates in a 247 on-call rotation with other DTC technical staff. Occasional after-hours support is required for P1/P2 incident response and prescheduled deployment activities. Responsibilities: <ul><li>Responsible for overall Salesforce Digital Transformation Center (DTC) operations and service delivery.</li><li>Manage a technical staff consisting of Salesforce administrators, architects, and security specialists.</li><li>Lead routine meetings such as daily client status calls, daily team standups, weekly & bi-weekly calls with DTC tenant customers, monthly CIO reviews, and other operational calls as required.</li><li>Assist client with management of the DTC customer presales pipeline from Salesforce use case qualification, functional requirements discovery, and preparation & presentation of high-level solution recommendations and ROM estimates.</li><li>Manage the onboarding of new DTC customer project teams onto the platform.</li><li>Manage the release calendar and coordinate DTC actions for customer application deployments.</li><li>Manage daily O&M support activities.</li><li>Manage license inventory, allocations, and renewal efforts.</li><li>Manage platform ATO renewal assessments and mid-year changes.</li><li>Co-lead DTC customer technical design reviews with Salesforce architects.</li><li>Write policy and procedure documentation based on Salesforce best practices and manage the DTC Governance Library.</li><li>Recommend ways to enhance and increase the efficiency of DTC operations and tool sets, and then lead the implementations.</li><li>Prepare and present monthly status reports outlining team performance, deliverables, schedule, financials, and SLA attainment.</li></ul> Must Haves: <ul><li>5+ years of project management experience leading large complex IT projects and managing technical staff, with direct contract delivery responsibility.</li><li>3+ years of experience leading Salesforce projects and/or Centers of Excellence in a client-facing role.</li><li>3+ years of experience as a Salesforce Developer performing declarative (no-code) and programmatic (Apex, LWC) development.</li><li>3+ years of experience performing deployments and working with CI/CD pipelines in the context of Salesforce and GitHub as source control.</li><li>1+ years of experience providing complex cost allocations, chargebacks and reporting, including for Cloud consumption, licensing, and labor.</li><li>Must be aU.S. Citizen or Permanent Resident (Green Card)</li><li>Ability to obtain a Federal government public trust clearance.</li><li>MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.</li></ul> Preferred: <ul><li>Active Salesforce Certified Administrator and Platform Developer certifications (provide Trailblazer profile link)</li><li>Active Salesforce Consultant and/or Architect certifications (provide Trailblazer profile link).</li><li>Experience with enterprise data governance and cloud-based data warehousing technologies, and/or Salesforce Data 360.</li><li>Technical understanding of MuleSoft capabilities and API-based integrations.</li><li>Background in writing/analyzing Apex, Lightning Web Components, YAML, and other coding languages common in enterprise Salesforce environments, MuleSoft, and pipeline management.</li><li>3 Years of providing Salesforce consultation to clients regarding Salesforce fit analysis, mapping of customer requirements to platform capabilities, and high-level solution architecture.</li><li>Understanding of OmniStudio, its components, and the use cases it supports.</li><li>Basic understanding of Salesforce core CRM licenses (i.e. Platform, Sales Cloud, Service Cloud, Public Sector Solutions, Experience Cloud, CRM Analytics, and other core CRM-related add-ons) and the difference between how they are ordered vs how they are provisioned. Familiarity with Salesforce AppExchange utilities and peripheral services such as Docusign and Own.</li><li>Basic understanding of supporting services such as MFA/SSO, networking, and encryption.</li></ul><ul><li>Experience providing complex cost allocations, chargebacks and reporting, including for cloud consumption, licensing, and labor.</li><li>Command presence and a sense of personal responsibility for mission accomplishment.</li><li>Demonstrated excellent client relationship skills, whether proposing new solutions or handling difficult situations.</li><li>Demonstrated critical thinking, attention to detail, problem solving skills, and the ability to produce polished and well-organized written deliverables.</li></ul> <ul><li>#DMX24</li><li>#icfsalesforce</li><li>#Indeed</li><li>#LI-CC1</li><li>#Clearance</li></ul> Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $144,381.00 - $245,448.00 Nationwide Remote Office (US99)</div>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...