Fully Remote Medical Overpayment Closer - WI ONLY

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Fully Remote Medical Case Closers!

This is a CLOSER role-not a tasktaker, not a processor, not a "wait for direction" position. We're hiring Closers who know how to overcome obstacles and drive calls all the way to dollarsinthedoor.

If you're the type who owns outcomes, thrives under pressure, and wants your effort tied directly to your income, this is built for you.

Base Pay: Up to $30/hour but the real earning power comes from our Monthly Incentive Bonus Plan.

This is a performancedriven structure where top closers consistently earn incentive. Every month is a new opportunity to outperform-and get paid for it.

What Closers Do Here

You will own recovery cases:

  • Drive case inventory medical overpayment recoveries with urgency and precision
  • Manage provider communications with confidence and authority
  • Navigate RCM workflows at providers to close cases quickly
  • Strategically follow up on healthcare refunds until dollars are returned
  • Hit-and exceed-monthly recovery and revenue targets
  • Maintain a disciplined pipeline using our case management system and Microsoft Office 365 (Excel, Outlook, Teams)
  • Prioritize workload to maximize recovered dollars across inventory

This role is for someone who treats recoveries like a sales pipeline-not a checklist.

Who Succeeds in This Role

Closers who:

  • Are motivated by numbers, goals, and earnings
  • Thrive in a performancebased environment (metric environment)
  • Take initiative instead of waiting for direction
  • Communicate with confidence and clarity
  • Work with urgency and personal accountability (stay focused)
  • Understand that recoveries require persistence, strategy, and followthrough

Requirements

  • Associate's degree required; bachelor's degree preferred
  • Strong Microsoft Office 365 skills
  • Excellent communication, negotiation, and followup skills
  • Comfortable in a performancedriven recoveries environment
  • Ability to manage case inventory with ownership and urgency
  • Healthcare experience

Helpful (Not Required)

  • Revenue Cycle Management (RCM)
  • Healthcare Collections
  • Overpayment Recovery or Insurance FollowUp experience
  • Experience closing cases in any industry

ScheduleLocation

  • Fully remote in WI only
  • Monday-Friday | 8:00 AM - 4:30 PM
  • Designated home office that is distraction-free eight hours per day required
  • No evenings, weekends, or holidays

Why ClaimReturn LLC?

If you want a role where:

  • You own your results
  • You control your earnings
  • You're rewarded for production
  • You're surrounded by high performers

...then ClaimReturn LLC is the right environment for you.

Benefits

  • Discount dental insurance
  • Virtual health insurance
  • Paid time off
  • Discount vision insurance
  • Work Location: Virtual in WI
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...