Sr. UX Researcher (Remote)

Other Jobs To Apply

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

About the Role

We are hiring a Senior User Experience Researcher to lead research for Rula’s AI and mobile experiences. This researcher will shape how AI can meaningfully support patients between therapy sessions; helping them reflect, prepare, practice skills, navigate care, and stay connected to their progress. They will define where AI can create the greatest patient value, identify the needs and moments it should address, and ensure these experiences are trustworthy, clinically appropriate, and complementary to provider-led care.

The researcher will also guide the rollout and evolution of Rula’s mobile experience, connect AI-powered between-session support to the broader patient journey across mobile and web, and study how these tools affect providers, therapy sessions, and the therapeutic relationship. This role sits within the User Research team and will partner closely with Product, Design, Data, Engineering, and Clinical teams.

Required Qualifications

  • 5+ years of experience conducting user research for digital products or consumer products.

  • Experience using multiple quantitative and qualitative research methods, including interviews, usability testing, concept testing, and surveys, as well as combining qualitative research with behavioral data or experimentation.

  • Experience leading research across the full product development lifecycle, from early strategy through launch and iteration.

  • Experience partnering closely with Product and Design teams to influence product strategy and prioritization.

  • Experience communicating complex research findings to cross-functional partners and senior leaders.

  • Experience independently managing ambiguous or shifting research priorities.

  • Experience researching AI-powered or emerging technology experiences.

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

  • Experience researching mobile consumer products.

  • Experience conducting research across multiple connected product surfaces (e.g., mobile and web).

  • Experience conducting research with audiences in a multi-sided marketplace (e.g., consumers and professionals).

  • Experience in healthcare, mental health, or another sensitive product domain.

We're serious about your well-being! As part of our team, full-time employees receive:

  • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)

  • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

  • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

  • 401(k) plan access: Start saving for your future

  • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

  • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

  • Employee Assistance Program (EAP): Supporting your mental and physical health

  • Quarterly department stipend: Fun team-building activities or in-person gatherings

  • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

  • Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses

  • Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Compensation Range: $166K - $203K

Back to blog

Other Jobs To Apply

Account Executive (Corporate & Association) - Remote

Adjunct Faculty - Curriculum & Instruction (C&I)-1

Cannabis Internet Dispensary

Administrative Assistant / Entry Level (Remote)

Remote QA Specialist: Elevate Travel Booking Quality

Remote Job - Pharmacy Technician - FL, IL, IN, or WI

Registered Nurse (Remote Patient Monitoring and Chronic Care Management)

Remote Medical Support Assistant (Medical Receptionist)

Remote Inside Sales Representative

Jetblue Airlines Remote Jobs - Customer Service Roles Available

Remote Medical Support Assistant (Medical Receptionist)

Remote HR Assistant – Entry Level, WFH

Scheduling & Operations Assistant - Remote

Research Assistant I

Executive Assistant (Remote Full-time or Part-time)

Telephone Support, E-Commerce Sales – Part-Time

Global Account Manager, Financial Services

Entry Level Remote Sales

Sales Executive, Oracle Cloud, Remote (East)

CRM Marketing Manager

Remote Business Development Manager | BDR Team Lead

Inbound Sales Development Representative - Entry Level

Appointment Setter - Remote (Wednesday to Sunday schedule)

Sales Manager Remote

Remote Inside Sales Representative

Enterprise Account Executive - Workvivo

Marketing Strategist / Consultant (Financial Services)

Slot Game Designer - Remote

UX Accessibility Specialist (100% Remote)

Experience Design Lead | Remote - US

TikTok Content Creator

3D Motion Graphics Artist - Junior (Remote)

Presentation designer / Freelance AI Trainer

Freelance 3D Rendering Artist – Images & Video

Content Creator (Flexible Gig)

Lead Brand Designer

Remote Customer Service Positions Paying Up To 19 Per Hour Now Open

General Manager, Alliances

E-commerce Manager

ITIL Certified ITSM Analyst

Construction Project Manager Estimator - Remote

Principal, Strategic Planning & Integration

Retail Logistics Manager

Luxury Goods Consultant - Fully Remote | Upto $160/hr

Process Improvement Specialist

Manager, Agile Delivery (Remote)

Remote Part time Scrum Master

Travel Support Specialist-US Only

Full-Time Independent Contract Recruiter | Remote

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...