Customer Service / Content Moderator French & English With Relocation 37

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Customer Service / Content Moderator (French & English) With Relocation

Are you a native or fluent French speaker with strong English skills? Are you looking for an exciting career in customer service or content moderation while enjoying the sunny climates of Southern Europe? We have the perfect opportunity for you!

About Us

We are a leading international company specializing in providing exceptional customer service and content moderation. We are expanding our team across Europe and are looking for dedicated, motivated, and skilled French-speaking individuals to join us.

Key Responsibilities

Customer Service Representative: Provide outstanding service to customers via phone, email, and chat. Address customer inquiries, resolve issues, and ensure a positive experience.

Content Moderator: Monitor and review user-generated content across digital platforms, ensuring it complies with company guidelines and community standards. Flag inappropriate content and take action when necessary.

Requirements
  • French (B2-C1 level, for some project only Native) and intermediate English (B1-B2 level)
  • Problem-solving skills
  • Previous experience in customer service or content moderation is a plus, but not mandatory
  • EU Citizenship or Working VISA
  • Willingness to Relocate
What We Offer
  • Relocation Package: Assistance with flights and accommodation
  • Possibility to work from home
  • Competitive salary
  • Training and career growth opportunities
  • International environment
Special Offers
  • Sofia, Bulgaria: 1500euro net monthly basic salary
  • Greece: Fully remote opportunities, including positions on the islands
  • Jobs in Lisbon, April, with 3000euro signing bonus and full accommodation
Life in the Sun

Imagine waking up to sunny skies and beautiful landscapes every day! With our offices in Portugal, Spain, Malta, Greece, Bulgaria, and Romania, you'll enjoy:

  • Warm weather year-round
  • Delicious Mediterranean cuisine
  • Rich culture and history
  • Affordable living
  • Work-life balance
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...