ServiceNow Developer (Remote must be local to DMV Area)

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Job Title: ServiceNow Developer

Location: Remote

Duration: 6 + Months contract to fulltime hire

Qualifications:
Bachelor's degree in a related field or equivalent practical experience
1 2 years of experience with the ServiceNow platform, or demonstrable foundational knowledge of its architecture and capabilities.
Exposure to design, development, or support tasks on a platform or software project.
Basic familiarity with ITSM, ITOM, and ITAM concepts.
Shows initiative, asks good questions, and is a proactive self-starter who seeks feedback.
Positive attitude, willingness to learn, and team-oriented mindset.
Good communication and organizational skills.
Willingness to work within an Agile framework: participate in daily scrums and ceremonies, and update stories in ServiceNow to document progress.
Interest in or exposure to ServiceNow custom-scoped application development is a plus.

Responsibilities:
Team Support:
Exhibits strong customer service and teamwork, collaborating effectively with teammates, clients, and vendors under the guidance of senior staff.
Communicates ideas clearly and gathers feedback from team members; contributes creativity and collaboration in team discussions.
Helps identify risks and challenges and brings them to the attention of senior team members.
Participates in development reviews and seeks guidance from mid-level and senior staff.
Assists in gathering and documenting business and system requirements.
Supports the development of use cases and testing procedures, helping verify product functionality prior to production deployment.
Participates in project team meetings with technical staff and other stakeholders.
Assists with implementation plans, SOPs, and system architecture documentation under supervision.
Supports the architecture, design, and implementation of ServiceNow solutions as directed.
Helps prepare status reports and presentations by collecting and organizing information.
Maintains and helps organize project documentation.
AI exposure: interest in Now Assist, third-party LLM APIs, or automated test frameworks.

Development:
Basic experience or coursework with JavaScript/Glide, HTML5, jQuery, and CSS; exposure to Angular JS is a plus.
Assists in configuring environments for applications and supporting release management and production support activities.
Helps design, create, and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs with guidance from senior developers.
Supports the development of automation workflows, performs unit tests, and follows established coding standards and best practices.
Exposure to Flow Designer is a plus.
Exposure to system integrations is a plus.
Collaborates with the team on software design tasks, contributing to work estimates for smaller features.
Coordinates with other development, infrastructure, and operations teams as directed.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...