Remote Pharmacy Technician - Front End

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Job Summary Although this position is fully remote, the person in this role must reside in the state of Pennsylvania or Michigan. Responsible for entering new prescriptions for patients, processing exceptions, making contact with physician offices and patients. Assists in Back End efforts such as picking, packing, and manifesting based on business needs. Job Responsibilities Provides pharmacist call back and/or patient quality assurance support. Responsible for entering patient demographics and prescription into the data processing system. Works with new patient/new referral imaging folder. Loads insurance plan and coordination of benefits into the data processing system for new patient/new referrals. Participates in the review/audit of test claims for new patient/new referral. Handles processing of reorders and emails distribution as needed. Responsible for image indexing, AE report filing, Provides primary support and expertise for specialized programs such as ETT or Pharma. Performs the job responsibilities listed for programs that require special handling or provide support for specific disease states. Other registered and/or licensed responsibilities as judgement or necessity dictate. Pharmacy Tech Front End is a certified and/or licensed position (based on state requirements). About reputed company and WBA reputed company ( company.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of reputed company, Inc. (reputed company: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, reputed company is proud to be a neighborhood health destination serving nearly 10 million customers each day. reputed company pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation’s medically underserved populations. To best meet the needs of customers and patients, reputed company offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide. The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.reputed company.com/benefits. An Equal Opportunity Employer, including disability/veterans. Basic Qualifications High school diploma from an accredited school or equivalent GED Must have an active pharmacy technician license or certification as required by state Board of Pharmacy 1 year of work experience in healthcare, specialty pharmacy, PBM and/or call center settings Experience provided customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. Basic knowledge of and skills using MS Windows, MS Office Suite and/or similar operating/software programs Preferred Qualifications Good verbal and written communication and interpersonal skills with the ability to communicate in a diplomatic and confidential manner. An employee in this position can expect an hourly rate between $16.50 to $22.00. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. This job posting will remain open for 5 days from the job posting date. To review benefits, please click here jobs.reputed company.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.reputed company.com/benefits. #VHDEI Apply Job!  

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...