Oracle CX Solution Architect (Functional)

Other Jobs To Apply

Solution IT Inc. is looking for Oracle CX Solution Architect (Functional) for one of its clients at Remote

Job Title: Oracle CX Solution Architect (Functional)

Responsibilities

  • Define end-to-end CX solution blueprint aligned to business objectives, customer journeys, and industry best practices
  • Design Lead-to-Cash and Service (Request-to-Resolution) business processes and transformation roadmaps
  • Drive fit-gap analysis and recommend optimal functional solution leveraging Oracle CX capabilities
  • Prepare and present Solution Design Documents (SDD), business flows, and future-state architecture

Required Skills

  • Bachelor's in Engineering / Business / IT (MBA preferred for consulting roles)
  • 10+ years IT experience with 6+ years in Oracle CX
  • Proven experience as Solution Architect / Functional Architect
  • Experience in multiple end-to-end CX implementations and presales engagements
  • Strong functional exposure across CX lifecycle and business processes.
  • Strong expertise in:
  • Oracle CX Cloud (Sales, Service, CPQ, Marketing, Subscription, Field Service, Logistics cloud)
  • CRM and Customer Experience transformation strategies
  • CX business processes (Lead-to-Cash, Service lifecycle)
  • Experience in:
  • Business process reengineering and consulting
  • Solution blueprinting and functional architecture
  • Industry-specific CX use cases and best practices

Work Site: Remote (25% travel is involved based on client request)

Duration: 6 Months

Expected Start Date: Immediate

Number of Positions: 1

Please send your responses back to

About Solution IT

Solution IT is a national IT consulting company specializing in: Technology Staffing and Oracle E-Business Solutions based in Boston, Massachusetts.

Thanks
Recruiting Team

SOLUTION IT INC
Work: / Extn 120 / 137

URL:

Confidentiality Notice: The material in this e-mail is intended only for the use of the individual to whom it is addressed and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended recipient(s), be advised that the unauthorized use, disclosure, copying, distribution, or the taking of any action in reliance on this information is strictly prohibited. If you have received this e-mail in error, please immediately contact the sender by reply email and destroy all copies of the original message. Thank you.

Under Bill s.1618 Title III passed by the 105th U.S. Congress this mail cannot be considered as "spam" as long as we include contact information and a remove link for removal from our mailing list. In order to not be in the recipients-list for this mail, please reply to us with "REMOVE" either in the subject or in the mail body. Please include all pertinent email addresses. Our apologies for any inconveniences caused by this mail.

to remove from our mailing list.
Solution IT, Inc, 60E Concord St, Wilmington, MA 01887 Phone: Fax:

Back to blog

Other Jobs To Apply

AI Research Engineer 6 - TL, Algo Core - AI for Member Systems

Amazon Listing Designer for Product Images and Infographics

Manager, Technical Advertising Solutions APAC – Sydney / Singapore

Comcast Business – Enterprise Account Executive, Managed Solutions; Rochester to Syracuse Markets

National Account Manager – Kroger & Harris Teeter

AI Systems Research and Development Engineer - LLM Inference Systems & Optimization

MRO Oracle EBS Business Architect - REMOTE

Remote Telemedicine Veterinarian

amazon flex $15+/ Hour (Sign on Bonus)!

Retail Sales Consultant

FreeCAD Engineer - Remote

Senior Financial Accountant (Remote)

Senior Project Executive

Sr. DevOps Engineer - Shockwave Medical

Account Manager (Remote)

Warehouse Picker Order Selector

Transaction Management Operations Analyst - Investment and Monetary Controls (Wealth Management Operations)

Senior Machine Learning Engineer, Ads Optimization

TurboTax Product Expert (Work From Home)

Partner Sales Representative, Systems

ReactJS Frontend Developer

Remote Administrative Support

Expand Prosthetics Clinics in India

Payroll Specialist at Coalition Technologies: 100% Remote

Sprinkler Fitter

amazon flex $15+/ Hour (Sign on Bonus)!

District Partnership Specialist, Hampton Roads

QA Software

Sr. Engineering Manager, Programmatic Ad Tech, tvScientific

NVIDIA Solutions Consultant (Manufacturing)

amazon flex $15+/ Hour (Sign on Bonus)!

Virtual Security Operations Center-Program Ma

Senior Resident Solutions Architects / Forward Deployed Engineers

Graphic Design and Layout Refresh for Digital Card Game - Must Understand Game and Card UI Design

Machine Learning Manager, Feed Relevance, Retrieval

Customer Service Representative – Hotel Reservations (Remote)

Oracle OCI Administrator

Deep Learning Optimization and Infrastructure Manager, System Intelligence and Machine Learning

**Experienced Customer Service Representative – Southwest Airlines Remote Support**

Ultrasound Sonographer PRN

VP Digital & Technology Solutions Partner - Finance, Accounting & Oracle ERP

Senior Machine Learning Applications and Compiler Engineer, LPX

Business Development Manager (Remote)

Product Manager - Engagement - Remote, $100k-200k/yr inc equity

Clinical Assistant Professor - Pediatric Hematology/Oncology

Oracle Financials Cloud Lead with RMCS

Household Activity Video Contributor (US Based)

Backend Python Software Engineer (Hybrid)

ServiceNow Platform Owner, Director

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...