Federal Account Executive, FSI

Other Jobs To Apply

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform.

PagerDuty is seeking a Federal Systems Integrator (FSI) Account Executive (AE) to drive strategic growth across top-tier FSIs. In this role, you will partner with major integrators to embed PagerDuty's Operations Cloud into large-scale federal program bids and expand adoption across their portfolios. You will collaborate with senior FSI executives to deliver automated incident response and AIOps solutions that support critical government missions. This is a high-impact opportunity to scale PagerDuty’s public sector presence, close high-value deals, and lead complex cloud sales within the federal ecosystem.

KEY RESPONSIBILITIES

  • Own and grow a defined set of Federal Systems Integrator (FSI) accounts by driving upsell, cross-sell, and expansion opportunities.
  • Build and maintain trusted senior relationships through regular in-person engagement and consultative selling.
  • Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning.
  • Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI.
  • Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities.
  • Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDPICC framework.
  • Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention.

BASIC QUALIFICATIONS

  • 8+ years of experience in public sector and/or FSI sales, account management, or expansion roles within SaaS or cloud software.
  • Proven success managing a quota in complex, long-cycle federal sales.
  • Demonstrated experience selling to and influencing senior executives at top-tier FSIs.
  • Proficiency with Salesforce (SFDC) for pipeline management and forecasting.
  • Bachelor’s degree or equivalent experience.

PREFERRED QUALIFICATIONS

  • Prior enterprise sales expertise leveraging MEDDPICC & Value Selling.
  • Experience managing high-value accounts within the FSI ecosystem.
  • Experience selling within a federal systems integrator (FSI) channel (integrator partners, partner sales models, selling directly within integrator-led programs).
  • Strong understanding of the FSI ecosystem and federal procurement cycles, Operations Cloud, or DevOps environments.
  • Strategic thinker with exceptional communication, negotiation, and relationship-building skills.
  • No current clearance required. Active TS/SCI level clearance OR ability to obtain and maintain a security clearance would be beneficial.

The base salary range for this position is 160,000 - 187,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.

Back to blog

Other Jobs To Apply

[Remote/WFM] reputed company remove spam comments job in Germany ? The

Immediate Hiring: YouTube Content Moderator Jobs Remote $27H

VP, Brand job at Prose Beauty Inc. in New York, NY

Delta Airlines Remote Customer Support - Work From Your Own Home

[Hiring] Utilization Management Reviewer @Excellus BCBS

Remote Technical Support Specialist - Entry Level, No Degree Required

Delta Airlines Remote Customer Support - Work From Your Own Home

Manager, AV Evaluation Framework

Remote Data Entry -Time Focus Group Participants (Up To $750/Week) - Now Hiring

Yelp remove spam comments job in Canada

Remote Call Center Customer Service Representative / Help Desk Support (Day & Night shift)

Home Based Part Time Chat Support (Remote / Non-phone)

Security Analyst - Work from home

Apple home advisor jobs remote

Senior Private Aviation Specialist - Velocity Black (Remote)

blue cross blue shield data entry

Entry Level Remote Part Time Focus Group Participant - $300-$750 (multi-session studies) - Now Hiring

Part-Time Delta Airlines Data Entry Remote Jobs: Earn per Hour

Digital Engagement Associate (Remote)

Remote Support Associate - Earn Up to $30/hr

Pharmacy Prior Authorization Representative - Remote

Technical Ad Producer - (US Remote)

Delta Airlines Remote Customer Support - Work From Your Own Home

Remote Travel Advisor (Travel Agent Specializing in Disney Vacations)

Aviation Scheduling Manager at Walt Disney Company: 100% Remote (Burbank, CA)

Join Today: Disney Data Entry Clark – Entry Level /No Experience

American Airlines Reservation Agent (Remote)

Entry Level FedEx Data Entry Jobs (Work At Home)

Studio Photographer

Netflix Customer Service Advisor (Remote)

Chat Support Agent (Remote) - 15 - 18/hr

Entry Level Project Manager

Remote Data Entry Specialist for 16‑Year‑Olds – Earn $70‑80k per Year with arenaflex – Immediate Start, Full‑Time, Competitive Compensation

Project Cost Administrator (WFH) | ZR_1325_JOB

Specialist - Collaboration

Senior Director, North American Benefits & Global Wellness

Your Words can Make You Up to $4500/Month! Freelance Academic Writers Wanted!

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1944)

Digital Copy Editor (Remote)

Call Center Customer Service Representative Overnight

Virtual Banker II - Columbus, OH

13382 – Remote Recruiter (Professional & Industrial)

Online Jobs for 16 Year Old No Experience

UX Researcher Remote, Flexible Hours, Flight Benefits

KAM - Key Acct Mgr - New England

Exciting FULL TIME Netflix Remote$72000/year – Hiring Now Opening

Full & Part Time Work From Home Typing / No Experience / Data Entry

Security and Loss Prevention Expert, NA

Join Today: Online Jobs for Teens: Content Creator & Virtual

Native Brazilian Portuguese Translators and Editors (Casino/Gambling industry) (Remote)

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...