Strategy Insights & Planning Associate Consultant, Commercial Strategy & Launch Excellence

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ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide.

ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

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Strategy Insights & Planning Associate Consultant, Commercial Strategy & Launch Excellence

ZS's Strategy Insights and Planning teams partner with clients to solve complex business challenges and drive meaningful impact across the healthcare industry. This team works closely with commercial leaders, marketers, sales organizations, insights and analytics teams, and other cross-functional stakeholders to design and execute strategies that improve business performance and customer outcomes.

This role is ideal for individuals who enjoy solving ambiguous business problems, collaborating across diverse stakeholder groups, and helping organizations successfully bring products to market. Much of the team's work supports commercialization efforts across the product lifecycle, from launch planning and readiness through post-launch optimization and growth strategy.

What You'll Do

  • Partner with client marketing and commercial teams to develop and execute business, brand, and launch strategies.
  • Support product launch planning and commercialization efforts, including pre-launch readiness, launch execution, and post-launch performance optimization.
  • Work across marketing, sales, insights and analytics, market research, and other cross-functional teams to align stakeholders and drive organizational goals.
  • Structure and solve complex, ambiguous business challenges using strategic problem-solving frameworks and hypothesis-driven thinking.
  • Develop actionable recommendations by synthesizing market research, stakeholder input, industry trends, and business insights.
  • Design and facilitate governance models, decision-making processes, and operating structures that improve cross-functional collaboration and execution.
  • Lead project management and orchestration activities, including workstream coordination, risk management, timeline management, and stakeholder communication.
  • Support initiatives focused on sales force effectiveness, sales readiness, customer engagement, and patient experience.
  • Create executive-level presentations, business cases, and strategic narratives that influence decision-making and drive action.
  • Present recommendations and progress updates to client stakeholders and senior leadership teams.
  • Develop strong client relationships and serve as a trusted thought partner on key project activities.
  • Mentor Associates and contribute to the growth of team capabilities and best practices.
What You'll Bring
  • Master's degree, PhD, or bachelor's degree with 2-5 years of relevant professional experience in consulting, healthcare, life sciences, marketing strategy, commercial operations, business strategy, project management, or related fields.
  • Strong strategic thinking and problem-solving skills, including the ability to bring structure to complex and ambiguous business challenges.
  • Experience managing cross-functional initiatives and driving alignment among multiple stakeholders.
  • Exceptional project management and organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Strong executive communication, presentation, and storytelling capabilities.
  • Ability to develop insight-driven recommendations, even when limited data is available.
  • Demonstrated ability to influence stakeholders and build collaborative partnerships.
  • Intellectual curiosity and the ability to quickly understand new industries, markets, and business environments.
  • Strong oral and written communication skills.
  • High degree of initiative, adaptability, accountability, and attention to detail.
  • Collaborative mindset and commitment to delivering exceptional client service.
  • Experience in healthcare, biotechnology, pharmaceuticals, or life sciences is a plus but not required.
Why Join This Team
  • Work on highly visible and impactful commercialization and launch initiatives.
  • Partner directly with client marketing and commercial leaders.
  • Gain significant client exposure and opportunities to influence strategic decisions.
  • Collaborate with a highly supportive, engaging, and team-oriented group.
  • Solve new challenges every day in a dynamic, fast-paced environment.
  • Experience meaningful work that directly impacts how products reach and serve customers and patients.
  • Enjoy strong mentorship, professional development, and opportunities for growth.
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How you’ll grow:

  • Cross-functional skills development & custom learning pathways
  • Milestone training programs aligned to career progression opportunities
  • Internal mobility paths that empower growth via s-curves, individual contribution and role expansions
Perks & Benefits: At ZS, your growth matters.

We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences.

Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

Work Authorization:

This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.

To complete your application

An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...