Sr. Spc, Customer Rel Mgmt

Other Jobs To Apply

No other job posts for this day.

<div><b>General Information</b><br/><br/><b>Job ID</b><br/>ATR65475<br/><br/><b>Posting Job Title</b><br/>Senior Project Manager<br/><br/><b>Locations</b><br/>TX WFH Texas<br/><br/><b>Employment Type</b><br/>Full Time<br/><br/><b>Date Posted</b><br/>06-Aug-2026<br/><br/><b>Relocation Support</b><br/>No<br/><br/><b>Description & Requirements</b><br/><br/><strong>Opportunity Summary:</strong><br/><br/>The Senior Project Manager works with the company's national & local sales representatives, branch managers, customers, and suppliers to manage the successful initiation, planning, design, execution, monitoring, controlling and closure of assigned projects. In addition, Senior Project Managers will define new business opportunities, establish suppliers, establish daily procedures, and integrate new national accounts into Smurfit Westrock's operational systems. Senior Project Managers should maximize existing National Account sales and profitability while providing excellent customer service support that optimizes day to day efficiency while controlling risk and minimizing uncertainty.<br/><br/><strong>How you will impact Smurfit Westrock</strong><br/><br/><ul><li>Manage a portfolio of complex initiatives that span one or multiple lines of business</li><li>Ownership of full project life cycle: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously</li><li>Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues</li><li>Define success criteria and disseminate them to involved parties throughout project and program life cycle</li><li>Assist the local branches and sales teams in projects aimed at improving service levels. </li><li>Transform troubled or delayed National Account projects to reflect positive performance in profitability, sales, supply chain, and account management</li><li>Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including other project team members and members of management. </li><li>Manage the communication and implementation of customers' service requirements on a location by location basis, as per the contractual obligations. This is attained by utilizing project management practices and working in close relationship between customer sites, local and national level suppliers, national account and local sales and local Smurfit Westrock Packaging Solutions branches</li><li>Direct resources to complete successful RFP/RFQ processes for Fortune 500 companies</li><li>Understand and define new business opportunities in conjunction with national sales team</li><li>Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence to identify and implement tailored customer solutions that create value for the customer </li><li>Manage ongoing quality control and participate in quality issue resolution</li><li>Support formal/informal schedules to manage the engagement contract</li><li>Conduct audits for prospective customers and identify opportunities at customer sites that fit the Packaging Solutions inventory management program </li><li>Provide formal and informal training opportunities to Project Managers and other members of the National Accounts Operations department</li><li>Establish practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization</li><li>Continuous Learning of company products, processes and training modules</li><li>Assist in dispute, negotiation, arbitration or litigation, as needed</li><li>Assist the local branches and sales team in projects aimed at improving service levels </li><li>Utilize executive Project Management software, the company's ERP system for data extraction, Project Proformas, and Executive Summaries for profitability analysis</li><li>Other duties as assigned</li></ul><br/><br/><strong>What you need to succeed:</strong><br/><ul><li>Must have a minimum of a Bachelor's degree, Master's preferred. </li><li>Must have PMP certification.</li><li>Must be eligible to work in the United States and/or Mexico without a Visa. </li><li>Minimum of five years' experience in consistently excelling in operational, business analysis, or project management roles. Sales experience is not required, but could prove useful. </li><li>Bilingual (Spanish/English) a plus. </li><li>Must possess excellent written and verbal communication skills.</li><li>Advanced proficiency in Excel, Word and Project Management software.</li><li>Ability to travel 40-50% of the time. </li><li>Must have the ability to work with minimal supervision.</li></ul><br/><br/>Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. <br/></div>

Back to blog

Other Jobs To Apply

QA Software

Remote Long-Term Care Pharmacist Reviewer

Amazon Flex

Remote Policy Leader – Health Regulation & Public Safety

Sr. IT Manager - Supply Chain

Online Encoder Jobs - Flexible Work-from-Home Opportunities

Chief Medical Officer - UCS Clinical Assessment Review Expert

GENERAL MANAGER - Capital One Lounge, JFK

Senior Client Services Specialist, EOR Operations - EMEA

Warehouse Associate PT

Amazon Customer Service - Work From Home $16-$35/hr

Immediate Hire – Remote Job Open | No Experience Required | Start ASAP

Remote Amazon Expert

Customer Service/Sales

Summer Agriculture / Farm Worker, Entry Level (No Experience Needed)

Forensic Technician: Lab Toxicology Unit

General Warehouse Associate - Loader

Senior GIS Developer: React

Warehouse Associate - PT & FT available

Robotics - Software Development Engineer

Clinical Review Nurse I/II/Sr/Lead

Busser

Cashier - Late Night Shift

Remote Clinical Therapist - Flexible Hours & Team Support

Customer Service Representative – Hotel Reservations (Remote)

Business Banking Senior Relationship Manager I - New York City, NY

Remote Pharmacy Technician Clinical Prior Authorization

Warehouse Shopper / Order Fulfillment Associate

Chat Support Agent (Remote) - Entry Level, No Degree Required

DC Operations Manager

Distribution Center Associate

Customer Service/Sales

The UPS Store NOTARY PUBLIC Full

Product Demonstrator Part Time

US_ Controller | 100% Remote – Full-Time or Part-Time|

Sr. IT Manager - Supply Chain

Warehouse Laborer-Full Time-RSCLA4378

Online Encoder Jobs - Flexible Work-from-Home Opportunities

Director, Brand Information Security Officer

Senior Outpatient Coder

Kitchen Team

Landfill Heavy Equipment Operator

Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

Car Delivery Driver

NOW HIRING: Remote Sales Associates – Entry Level | Start ASAP

Work from Home Inbound Customer Service (State of Louisiana)

Part Time Seasonal - Warehouse Associate - $14 Per Hour

Data Entry Clerk Work From Home - Part-Time Focus Group Participants (Up To $750/Week)

Strategic Production Planning Analyst - Supply Chain

Warehouse Associate PT

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...