Services Sales Manager & Complete (Remote)

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As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.<br><br><strong><strong>About The Role:<br><br></strong></strong>CrowdStrike is seeking a highly motivated, self-driven, and experienced Sales Specialist dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. This role combines expertise in both CrowdStrike's Services and Falcon Complete (MDR) solutions.<br><br>As a Sales Specialist, you will take CrowdStrike's capabilities and value to potential clients, match our strengths to clients' needs, and help our partners and clients defeat adversaries. The successful candidate has business acumen, strong consulting skills, current technical knowledge, and is flexible and adaptable to rapidly changing situations - both with the adversary and with the client. You must be results-driven, customer-focused, technologically savvy, and innovative at building internal relationships and external partnerships.<br><br><strong><strong>What You'll Do:<br><br></strong></strong><ul><li>Become a Trusted Advisor within the Cybersecurity Industry and an expert on CrowdStrike services and products</li><li>Actively engage prospective customers and existing clients to identify new opportunities for growth</li><li>Run sophisticated sales motions from prospecting to closure for both services and MDR solutions</li><li>Work with Account Executives, Regional Sales Managers, and Regional Directors to collaborate and execute plans to qualify and close enterprise business</li><li>Collaborate with Sales Engineers (SEs) to devise and execute account strategies and plans</li><li>Partner with internal sales teams to drive both net-new and recurring revenue</li><li>Forecast and report pipeline updates to the management team</li><li>Provide exceptional sales guidance and high-touch customer service, including escalation, triage, and coordination of urgent matters</li><li>Stay well-educated on CrowdStrike's competitive landscape and effectively communicate the value of our solutions compared to competitors in the cybersecurity market</li><li>Be a go-getter who consistently exceeds established targets, goals, and quotas<br><br></li></ul><strong><strong>What You'll Need:<br><br></strong></strong><ul><li>Competitive nature, while being a collaborative team player and occasional coach</li><li>Persistence – Doesn't stop at "no" and believes in overcoming/solving objections</li><li>Coachability - Seeks help, knows when to ask for it, and recognizes situations that require assistance</li><li>Charisma and ability to leverage it effectively</li><li>Sharp/Quick-witted - thinks on their feet with flexibility to handle curveballs</li><li>Confidence as a Trusted Advisor – Can think outside the box to solve business problems</li><li>Strong motivation to learn, succeed, win, and grow</li><li>Aptitude to learn and implement new concepts quickly</li><li>Empathy – particularly when working with organizations experiencing security breaches</li><li>Confidence without ego</li><li>Self-discipline - Proven time management, organization, and process discipline</li><li>Self-awareness – Understanding of personal strengths, weaknesses, and areas for improvement</li><li>Attention to detail</li><li>Strong presentation skills, both in-person and via virtual channels</li><li>Experience managing entire sales cycles from discovery to closed won</li><li>Minimum 3+ years of sales experience generating net new business</li><li>Minimum 2+ years of security experience (Managed Security Services experience preferred)</li><li>Experience selling complex multi-product architectures to mid-market and enterprise organizations</li><li>Track record of exceeding expectations in an individually focused, quota-carrying role</li><li>Strong cold calling experience with excellent presentation skills</li><li>Technical aptitude and ability to learn new business and technical concepts quickly</li><li>Security and/or SaaS sales experience a plus</li><li>Ability to travel 25-50%, with modified work hours as needed to accommodate accounts in different time zones</li><li>Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.<br><br></li></ul><strong><strong>Benefits Of Working At CrowdStrike:<br><br></strong></strong><ul><li>Market leader in compensation and equity awards</li><li>Comprehensive physical and mental wellness programs </li><li>Competitive vacation and holidays for recharge </li><li>Paid parental and adoption leaves</li><li>Professional development opportunities for all employees regardless of level or role</li><li>Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections</li><li>Vibrant office culture with world class amenities</li><li>Great Place to Work Certified™ across the globe<br><br></li></ul>CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.<br><br>CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.<br><br>If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.<br><br>Find out more about your rights as an applicant.<br><br>CrowdStrike participates in the E-Verify program.<br><br>Notice of E-Verify Participation<br><br>Right to Work<br><br>CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $130,000 - $175,000 per year, with eligibility for commissions, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.<br><br>For detailed information about the U.S. benefits package, please click here.<br><br>,<br><br><strong><strong>What You'll Need:<br><br></strong></strong><ul><li>Competitive nature, while being a collaborative team player and occasional coach</li><li>Persistence – Doesn't stop at "no" and believes in overcoming/solving objections</li><li>Coachability - Seeks help, knows when to ask for it, and recognizes situations that require assistance</li><li>Charisma and ability to leverage it effectively</li><li>Sharp/Quick-witted - thinks on their feet with flexibility to handle curveballs</li><li>Confidence as a Trusted Advisor – Can think outside the box to solve business problems</li><li>Strong motivation to learn, succeed, win, and grow</li><li>Aptitude to learn and implement new concepts quickly</li><li>Empathy – particularly when working with organizations experiencing security breaches</li><li>Confidence without ego</li><li>Self-discipline - Proven time management, organization, and process discipline</li><li>Self-awareness – Understanding of personal strengths, weaknesses, and areas for improvement</li><li>Attention to detail</li><li>Strong presentation skills, both in-person and via virtual channels</li><li>Experience managing entire sales cycles from discovery to closed won</li><li>Minimum 3+ years of sales experience generating net new business</li><li>Minimum 2+ years of security experience (Managed Security Services experience preferred)</li><li>Experience selling complex multi-product architectures to mid-market and enterprise organizations</li><li>Track record of exceeding expectations in an individually focused, quota-carrying role</li><li>Strong cold calling experience with excellent presentation skills</li><li>Technical aptitude and ability to learn new business and technical concepts quickly</li><li>Security and/or SaaS sales experience a plus</li><li>Ability to travel 25-50%, with modified work hours as needed to accommodate accounts in different time zones</li><li>Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.<br><br></li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...