[Remote] Bilingual Hybrid Development Representative - Mandarin

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Note: The job is a remote job and is open to candidates in USA. Toast creates technology to help restaurants and local businesses succeed in a digital world. The Hybrid Development Representative (HDR) role is the foundational entry point into their sales organization, responsible for building and qualifying opportunities that drive growth.


Responsibilities

  • Complete at least 100 high-quality outreach activities daily (warm/cold calls, emails, and social touch points)
  • Host qualification calls to develop an understanding of the prospect’s needs and determine how they can benefit from leveraging our all-in-one digital platform
  • Schedule meetings for qualified prospects, ensuring a seamless handoff to the appropriate Account Executive
  • Learn and execute on various inbound and outbound outreach methods to prepare for specialization into an All-Bound Sales Development Role with the ultimate goal of developing into an Account Executive

Skills

  • Bilingual Fluency: Must be fluent in Mandarin and English - able to read, write, and speak
  • Career Ambition: Must be driven by a long-term goal of becoming a full-cycle Account Executive (AE) and working in a commissioned closing role
  • Proven Drive and Refusal to Fail: Possesses the self-discipline and sustained effort necessary to achieve ambitious daily activity goals and recover quickly from rejection
  • Growth Mindset: Actively seeks and immediately applies feedback, while proactively self-assessing performance to identify and vocalize specific areas for growth and development
  • High Self-Accountability: Driven by measurable results and takes full ownership of daily performance metrics and pipeline contribution
  • High Customer Empathy and Resilience: Demonstrated ability to handle rejection and objections with professionalism while driving positive outcomes for prospective customers
  • Aptitude for Critical Thinking: Naturally curious, resourceful, and thrives on quickly processing new information to solve complex problems and qualify prospective customers
  • Exceptional Communication Skills: Clear, professional, and persuasive communicator across high-volume calls and written outreach (email/social)
  • Strong Organizational Skills: Meticulous attention to detail and ability to manage time effectively to balance 100+ daily outreach activities
  • Previous Sales or Sales Internship experience
  • Experience participating in Collegiate Sales Competitions
  • Direct experience working in the hospitality or retail industries

Benefits

  • Uncapped commissions
  • Benefits and equity (if eligible)
  • Hybrid work model that fosters in-person collaboration while valuing individual needs
  • Reasonable accommodations for persons with disabilities to enable them to access the hiring process

Company Overview

  • Toast is a point-of-sale and restaurant management platform designed for businesses in the food service and hospitality industry. It was founded in 2011, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is

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