Operations Manager, Amazon Leo

Amazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities worldwide, serving households, schools, hospitals, businesses, government agencies, and other organizations in locations without reliable connectivity.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident, or lawfully admitted as a refugee or with asylum.

Key responsibilities:

• Hire, support, mentor, and motivate hourly workforce, promoting a culture of inclusion, innovation and performance.
• Manage safety, quality, productivity, and customer delivery promises.
• Oversee daily execution of warehouse operations to deliver daily requirements with a focus on safety and quality.
• Gather, trend and report process metrics/KPIs to promote improvement initiatives.
• Drive efficiency and quality through process-focused approaches, improvement initiatives, and root cause/corrective action exercises.
• Manage team goals and critical metrics to ensure business success; drive accountability with the team.
• Lead and implement critical business initiatives across the team.
• Work effectively across functions (Quality, Engineering, Supply Chain, Finance, etc.).
• Conduct employee reviews, hiring, and disciplinary functions for the reporting team.
• Contribute to operations project teams leading new product introduction and other manufacturing initiatives.

Day in the life

You recognize that your people are the key to success and use your energy, motivation and innovation to earn trust with your team every day. You engage your team during shifts to maintain highest safety, quality, attendance, and performance levels. You are comfortable with ambiguity and set the vision for daily operations, ensuring the team consistently executes to meet customer needs. You drive improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You drive labor forecasting and ensure staffing meets business needs. You recognize the value of cross‑training and use this as a tool to provide labor flexibility.

Basic Qualifications

• A Bachelor's Degree or 2+ years Amazon (Blue Badge/FTE) experience or equivalent.
• 1+ years of direct management experience for employees and performance.
• 1+ years of ERP experience, especially in SAP.
• Flexibility in shift assignments; Amazon Leo operates 24/7.

Preferred Qualifications

• APICS certified.
• Forklift certified.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office.
• Excellent analytical and problem-solving skills.
• Effective coaching and mentoring skills.
• Ability to work in a fast-paced environment and prioritize tasks.
• Demonstrated commitment to safety and quality.

Equal Opportunity Employment

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit Amazon accommodations for more information.

Compensation

The base pay for this position ranges from $100,000/year in our lowest geographic market up to $150,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

Company: Amazon Kuiper Manufacturing Enterprises LLC

Job ID: A3093640