Kalamazoo County Assistance Payments Worker 8-11

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<p>The role of the Eligibility Specialist is to strengthen Michigan families by:</p><ul style="margin-bottom: 3pt;"><li>Ensuring that each person/family that applies for public assistance receives the type and level of assistance that they are eligible for</li><li>Assessing the needs of each person/family and giving them appropriate information and making any referrals and/or contacts to persons/agencies to help them meet their needs.</li><li>Providing all families with information about the expectations and goals of the Michigan Department of Health and Human Services (MDHHS).</li><li>Encouraging and guiding families in their efforts to become self supporting.</li></ul><br><ul style="margin-bottom: 3pt;"><li><a href="https://mcsc.state.mi.us/AgencyPDFs/APW%20PD%20updated.pdf" target="_blank" rel="noopener noreferrer">Assistance Payments Worker Position Description (8-E10)</a></li><li><a href="https://mcsc.state.mi.us/AgencyPDFs/APW11.SeniorWorker.PD.pdf" target="_blank" data-uw-rm-ext-link="" data-uw-pdf-br="2" data-uw-pdf-doc="">Assistance Payments Worker 11 Position Description</a></li><li><a href="http://www.michigan.gov/documents/AssistancePaymentsWorker_12090_7.pdf" target="_blank" title="Assistance Payments Worker - Job Specification" data-uw-rm-ext-link="" data-uw-pdf-br="2" data-uw-pdf-doc="">Job Specification</a></li></ul><br><img src="https://secure.neogov.com/images/AgencyImages/jobposting/1608/jobpostings/image/20260825120545_Information for APW posting updated 8.24.26.jpg" style="width: 900px;" class="fr-fic fr-dii"><strong style=" font-weight: 700; color:inherit; font-style: normal; text-align: start; text-indent: 0px;" id="isPasted"><strong style=" font-weight: 700;">Position Location/Remote Office:</strong> </strong><span style="color:inherit; font-style: normal; font-weight: 400; text-align: start; text-indent: 0px;">The office location for this position is at the Kalamazoo County MDHHS, 427 E. Alcott St., Kalamazoo, MI  49001 however, </span><u style=" color:inherit; font-style: normal; font-weight: 400; text-align: start; text-indent: 0px;">this position has the ability to work hybrid</u><span style="color:inherit; font-style: normal; font-weight: 400; text-align: start; text-indent: 0px;"> (combination of remote and office). </span><em style=" color:inherit; font-weight: 400; text-align: start; text-indent: 0px;">The hybrid work environment offers a flexible working arrangement where an employee works some of their time remotely and some of their time at the office location listed.</em><span style="color:inherit; font-style: normal; font-weight: 400; text-align: start; text-indent: 0px;"> </span><br style=" color:inherit; font-style: normal; font-weight: 400; text-align: start; text-indent: 0px;"><span style="color:inherit; font-style: normal; font-weight: 400; text-align: start; text-indent: 0px;">Selected candidates who have been approved </span><u style=" color:inherit; font-style: normal; font-weight: 400; text-align: start; text-indent: 0px;">to work hybrid</u><span style="color:inherit; font-style: normal; font-weight: 400; text-align: start; text-indent: 0px;"> must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.</span><br><br><span class="fr-video fr-deletable fr-fvc fr-dvb fr-draggable" style="display: block;text-align: center;"><iframe allowfullscreen="" class="fr-draggable" src="https://www.youtube.com/embed/tnpoyhtzO00?&wmode=opaque&rel=0" style="width: 307.0px;height: 194.0px;"><span class="fr-mk" style="display: none;"> </span><span class="fr-mk" style="display: none;"> </span></iframe></span><img class="fr-fic fr-dib" src="https://secure.neogov.com/images/AgencyImages/jobposting/1608/jobpostings/image/Min E&E APW3_Part2.jpg" style="width: 900.0px;" data-uw-rm-alt-original="" alt="Visual Description: An infographic in mint green with black text displaying the MDHHS logo in the upper left which provides the minimum education and experience for applicants applying to this MDHHS job posting. Informational Text: The image is categorized into two main areas highlighting the minimum education and minimum experience. MINIMUM EDUCATION Completion of two years of college (60 semester or 90 term credits) MINIMUM EXPERIENCE Assistance Payments Worker 8 No specific type or amount is required. Assistance Payments Worker 9 One year of experience equivalent to an Assistance Payments Worker 8, Migrant Program Worker 8, or Family Independence Specialist 9. Assistance Payments Worker E10 Two years of experience equivalent to an Assistance Payments Worker, including one year equivalent to an Assistance Payments Worker 9; or, Two years equivalent to a Migrant Program Worker, including one year equivalent to a Migrant Program Worker 9; or, Two years of experience equivalent to a Family Independence Specialist, including one year equivalent to a Family Independence Specialist 10. Assistance Payments Worker 11 Three years of experience equivalent to an Assistance Payments Worker, including one year equivalent to an Assistance Payments Worker E10; Three years equivalent to a Migrant Program Worker, including one year equivalent to a Migrant Program Worker E10; or Three years of experience equivalent to a Family Independence Specialist, including one year equivalent to a Family Independence Specialist P11." data-uw-rm-alt="CT"><br><img class="fr-fic fr-dib" src="https://secure.neogov.com/images/AgencyImages/jobposting/1608/jobpostings/image/Alt E&E APW3.jpg" style="width: 900.0px;" data-uw-rm-alt-original="" alt="Visual Description: An infographic in mint green with black text displaying the MDHHS logo in the upper left which provides the minimum education and experience for applicants applying to this MDHHS job posting. Informational Text: The image lists Alternate Education and Experience Assistance Payments Worker 8 - 11 Four years of administrative support experience in a human services or office setting, including two years equivalent to the experienced (E7) level, may be substituted for the education requirement. OR Completion of one year of college (30 semester or 45 term credits) and three years of administrative support experience in a human services or office setting, including one year equivalent to the experienced (E7) level, may be substituted for the education requirement. OR Three years of Home Aide experience, including one year equivalent to a Home Aide E8, may be substituted for the education requirement." data-uw-rm-alt="CT"><div>The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our <a href="https://www.michigan.gov/documents/mdhhs/MDHHS_Diversity_Equity_and_Inclusion_Plan_649033_7.pdf" target="_blank" title="Diversity, Equity, and Inclusion Plan"><u>MDHHS Diversity, Equity, and Inclusion Plan</u>.</a></div><div><br></div><div><br></div><div><a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Ffeed%2Fhashtag%2F%3Fkeywords%3D%2523MDHHSjobs&data=02%7C01%7CManningA%40michigan.gov%7Cbb395664e318473f2ba808d7d4ae4417%7Cd5fb7087377742ad966a892ef47225d1%7C0%7C0%7C637211717244922039&sdata=ztgzosJIkFWQlcmUEYInxSaDy60apF2ejYb6AV%2BIKNU%3D&reserved=0">#MDHHSjobs</a> <a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Ffeed%2Fhashtag%2F%3Fkeywords%3D%2523Veteranfriendly&data=02%7C01%7CManningA%40michigan.gov%7Cbb395664e318473f2ba808d7d4ae4417%7Cd5fb7087377742ad966a892ef47225d1%7C0%7C0%7C637211717244932025&sdata=gS18fsKtg6pk3jpftdiSV94rSKdxy51MD3iRGl6MkDs%3D&reserved=0">#Veteranfriendly</a> <a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Ffeed%2Fhashtag%2F%3Fkeywords%3D%2523Careerswithpurpose&data=02%7C01%7CManningA%40michigan.gov%7Cbb395664e318473f2ba808d7d4ae4417%7Cd5fb7087377742ad966a892ef47225d1%7C0%7C0%7C637211717244932025&sdata=oykd7v5TD5XZ8QPTbEnumnqa0yRa9X9GJd4PKtTtFQU%3D&reserved=0">#Careerswithpurpose</a> <a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Ffeed%2Fhashtag%2F%3Fkeywords%3D%2523CommunityHeroes&data=02%7C01%7CManningA%40michigan.gov%7Cbb395664e318473f2ba808d7d4ae4417%7Cd5fb7087377742ad966a892ef47225d1%7C0%7C0%7C637211717244942027&sdata=oPACKQ5LP%2FDi8w%2FEGtvPKQXwTsPA0mUjWsNeBnzyANc%3D&reserved=0">#</a><a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Ffeed%2Fhashtag%2F%3Fkeywords%3D%2523CommunityHeroes&data=02%7C01%7CManningA%40michigan.gov%7Cbb395664e318473f2ba808d7d4ae4417%7Cd5fb7087377742ad966a892ef47225d1%7C0%7C0%7C637211717244942027&sdata=oPACKQ5LP%2FDi8w%2FEGtvPKQXwTsPA0mUjWsNeBnzyANc%3D&reserved=0">CommunityHeroes</a> </div><div style="text-align: left;"><br></div><div style="text-align: left;"><img class="fr-fic fr-dib" src="https://secure.neogov.com/images/AgencyImages/jobposting/1608/jobpostings/image/1-Gold Certified Employer.png" style="width: 112.0px;"></div><div style="text-align: left;"><br></div><div style="text-align: left;"><span style="color: inherit;">MDHHS is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.</span></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...