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Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change.

Job Summary:

Start Date: Monday, November 3rd, 2025

Shift: Monday - Friday: Must be open to any shift between the hours of 10:30am – 9:00pm CST.

It is required to work every fourth Saturday from 8:00am-4:30pm CST

Training: Training will be a duration of 6 weeks from 8am – 4:30pm CST

Compensation: Hourly Rate: $21.50 or $25 including certification through NBC-HWC or CHES only

The Health Coach is part of a multi-disciplinary team that is responsible for improving both the individual health and wellness of program participants and the overall health status of a client\'s population.

Essential Job Functions:

• Participating in the following types of telephonic calls: Engagement (inbound and outbound), Coaching (inbound and outbound), Chase (outbound)
• Coordinate delivery of services and care with other members of a multi-disciplinary care team
• Support operational aspects of the assigned area to meet the organization\'s customer requirements
• Adhere to a schedule and caseload to support success and connectivity of member interaction
• Participate in daily and monthly meetings for updates and to present findings and insight
• Note and track the members\' progress and efficacy of program

Specific Skills/ Attributes:

• Effective interpersonal and communication skills required
• Understand directions and communicate/respond to inquiries
• Enthusiastically inspires members to change behaviors and to see possibilities
• Ability to learn to coach effectively using motivational interviewing
• Flexibility to work any shift (typically an evening shift) or change shifts based on business needs

Qualifications:

• Bachelor\'s degree in health-related field required (i.e., Psychology, Nutrition, Exercise Science, etc.)
• 1 -2 years of related experience required; experience in a customer service role preferred
• Experience with benchmarks and contact center metrics preferred, including adherence to schedule
• Proficiency in computer data entry and Microsoft Office
• Ability to coordinate telephonic communication with program participants while simultaneously navigating software platform and entering data, for extended periods of time

Equal Employment Opportunity (EEO) statement: Sharecare is an equal opportunity employer and welcomes applications from diverse candidates.