CX Stylist (Remote)

Other Jobs To Apply

Job title: CX Stylist (Remote) in Arizona at Rent the Runway
Company: Rent the Runway
Job description: About Us:Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world's first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for reputed company, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel and accessories from hundreds of brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman's leadership, RTR has been named to CNBC's “Disruptor 50” five times in ten years, and has been placed on reputed company's Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine's “Women Changing the World.”About the Role:As a remote Stylist, you will be responsible for driving retention through personalized styling interactions with our customers to help them look and feel their best. In this role you will give expert styling advice to our members and support them in putting together outfits both for everyday and special occasion events. To do this well, you will need a keen eye for style, keep up with the latest trends and you will need to have excellent customer service skills. You will be responsible for creating and building trusting relationships with customers, helping them feel confident along each step of the RTR journey. This role will have a direct impact on the experience of our customers and the retention and loyalty to Rent the Runway. This is a full-time opportunity however there will be opportunity for part-time virtual styling work in the future.This is a full-time, remote role working weekend hours. The standard schedule for this role will be Saturday through Wednesday, 9am-6pm. Please note this is a remote role, however candidates must reside as permanent residents in one of the following states (international remote work is prohibited):

  • Arizona
  • Colorado
  • Florida
  • Illinois
  • Kansas
  • Massachusetts
  • New York
  • Oregon
  • Tennessee
  • Texas
  • Virginia
What You'll Do:
  • Responsible for styling customers through reputed company or the channel of their choice for all of their upcoming events including building outfits, providing fashion advice, with fit tips and styling tricks
  • Develop one-to-one client relationships through regular communication, and refer to individual's orders/returns history to enhance the customer experience
  • Customer centric - proven ability to foster and maintain personal relationships with clients to build brand loyalty. You will have a clientele book and will be responsible for driving retention/ sales through relationship based selling techniques, as well as re-engage lapsed clients, by increasing spend of individuals and developing client loyalty
  • Proactive sales approach - able to show initiative/ideas to constantly improve the client experience and drive retention
  • Serve as a proud brand ambassador of Rent the Runway, constantly championing our core values to drive brand awareness and customer acquisition
  • Maintain knowledge of all Rent the Runway products including fit, styles and inventory.
  • Share customer feedback and information with other team members and leaders in order to continuously improve and evolve the customer experience.
  • Pre-appointment and post appointment outreach, connecting with the customer to ensure we have a selection that is curated for her body type and style preferences, along with building an evolving relationship and client list, always assisting the customer in whatever they need to be outfitted for
  • Adhere to brand standards for all reputed company styling appointments
About You/Requirements
  • You have at least 3+ years of experience working as a virtual or in person stylist or personal shopper or similar role
  • Preferred customer service experience
  • You have a love for fashion with extensive knowledge and previous experience in luxury fashion and are passionate about styling and getting our customers into the best look that suits them!
  • Your personality and communication skills can shine
Back to blog

Other Jobs To Apply

Remote Prior Authorization Pharmacy Technician

Work From Home (Remote) Data Entry Position(up to $3,000/Study) (Hiring Immediately)

Remote | Receptionists and Information Clerks — $40–$55/hour

Proofreader/ Editing

Ops Supervisor - Station

Retail Sales – Part Time

QVC Customer Service Specialist - 2nd Shift

Service Team

Amazon Delivery Driver

Strategic Account Manager, Clinical Trials - Remote

Part-Time Field Rep: Price Scanning & Flexible Hours

Senior Software Engineer - Marketing Technology (Remote)

Amazon Fresh Store Zone Lead

Courier (PT & FT available)

SOC Security Analyst – Healthcare Cloud

amazon flex $15+/ Hour (Sign on Bonus)!

Amazon Sortation Center Associate

HR Manager, NACF

Supply Chain Manager, Amazon Logistics Strategic Planning

Mechatronics & Robotics Tech

Remote Disney Vacation Specialist

Warehouse Distribution Associate

Amazon Customer Service - Work From Home $16-$24/hr

Delivery Associate

Freelance Cybersecurity Investigator - Flexible Remote Opportunities

Remote Content Moderator - Amazon Seller Services

Amazon Delivery Driver

Warehouse Associate - $26/hr +

Nurse Extern Oncology PRN

Customer Service Agent (FT & PT)

Traveling Retail Merchandiser - Overnight

Manager, Store dd's

Distribution Center Associate

Package Handler $15+/ Hour (Sign on Bonus)!

Warehouse Associate (Riverside, CA) - Full-time

UI Tools Programmer

Product Tester

**Experienced Overnight Remote Chat Support Representative – Flexible Night Shift, $25–$35/hr, Work from Home**

amazon warehouse associate $15+/ Hour (Sign on Bonus)!

Customer Service Rep (remote in the US – Weekends ONLY)

Club America Field Coordinator, Mobile

Outpatient APP in

Remote Fashion Stylist – Teacher & Educator Opportunity

South Central Private Jet Pilot & Concierge Leader

Advertising Sales Account Manager, Full Funnel Seller, Adapt

Passenger Service Agent (JFK Airport)

Warehouse Package Handler (FT or PT)

**Remote Overnight Chat Support Specialist – $25–$35/Hour, Flexible Night Shift, No Degree Required**

( Flight Attendant Trainee ) American Airlines Jobs At Home, Flight Attendant Jobs @ Jobspromotor

United Airlines Reservations Representative (Remote)

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...