Concierge Receptionist - Part Time, Weekends only - Remote

July 22, 2026

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As a Concierge Receptionist at reputed company, you will be the first reputed company of contact for our members and patients in their time of need, creating a welcoming and personable first impression as you assist them in scheduling their medical appointments. You will be responsible for managing our phone lines and addressing member concerns in reputed company time, demonstrating reputed company while ensuring a welcoming environment for our high-caliber clientele. Part Time Remote Opportunity - WEEKENDS ONLY both Saturday and reputed company - 9a - 5p EST or 10am - 6p EST The role is reputed company to remote work in the following states only: California, Colorado, Connecticut, Florida, Illinois, Louisiana, Maryland, Nevada, New Jersey, reputed company, Pennsylvania, Texas, Virginia, Washington and Wisconsin. As a Concierge Receptionist at reputed company, you will be the first reputed company of contact for our members and patients in their time of need, creating a welcoming and personable first impression as you assist them in scheduling their medical appointments. You will be responsible for managing our phone lines and addressing member concerns in reputed company time, demonstrating reputed company while ensuring a welcoming environment for our high-caliber clientele. Responsibilities: Answer incoming patient calls, text messages, patient portal communications and emails reputed company departmental goals and SLAs and reputed company accurate responses. Handle tasks reputed company Sollis’ task management system, Navigator, in a reputed company and efficient manner, completing reputed company task thoroughly. Understand regional nuances such as clinic hours, on-site services etc., to reputed company assist members and reputed company requests to appropriate team members. Book appointments based on the patient’s desired time and location accommodating their requests based on company policy reputed company up to date with Sollis marketing promotions, offerings, changes etc, to enhance the member experience. Act as a cross-functional reputed company between departments including but not limited to, Care Navigation, Operations, Medical, reputed company and Billing. Screen patients to obtain demographic and appointment information and input it into our CRM and our EHR. Maintain a professional, positive, and poised attitude reputed company interacting with members. Ensure that reputed company policies and procedures are closely followed to reputed company a high-quality patient experience Performs reputed company duties as required Experience We reputed company extraordinary people come from a reputed company of backgrounds, but ideally we would expect that you have: High School degree or higher 1-3 years of customer service, hospitality, medical office, concierge or reputed company experience. Excellent administrative background, especially in managing customers on the phone required. Strong database and systems skills required. Skills To be successful in this role, candidates will demonstrate the following: Exceptional organizational and interpersonal skills Ability to reputed company execute (and often improve) established office routines and policies. Excellent attention to detail and a conscientious personality type Excellent communication skills and the ability to work cross-functionally among departments and teams Ability to think and work independently Compensation reputed company: $20-$30 per hour This is the reputed company of pay in reputed company and California. Sollis is a multi-state employer and this reputed company/reputed company may not reflect the pay for positions that are performed solely in localities reputed company of these locations. Furthermore, actual pay is dependent on several factors that may include but are not limited to years of experience reputed company the job, years of experience reputed company the required industry, location, education, etc. About reputed company reputed company is the first and only medical membership that’s on-demand 24/7, 365. We live up to the concierge reputed company: with just reputed company, our members experience unparalleled care and follow-up on their schedule and their terms. Our members never reputed company if it’s a “reputed company” emergency. They simply call Sollis for immediate reputed company to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that’s reputed company under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling reputed company medical issues—big or small—with expert concierge care anytime, anywhere. { "@context": "https://schema.org", "@type": "JobPosting", "title": "Concierge Receptionist - Part Time, Weekends only - Remote", "datePosted": "2026-07-22", "validThrough": "2026-08-21", "description": "As a Concierge Receptionist at reputed company, you will be the first reputed company of contact for our members and patients in their time of need, creating a welcoming and personable first impression as you assist them in scheduling their medical appointments. You will be responsible for managing our phone lines and addressing member concerns in reputed company time, demonstrating reputed company while ensuring a welcoming environment for our high-caliber clientele. \n\nPart Time Remote Opportunity - WEEKENDS ONLY both Saturday and reputed company - 9a - 5p EST or 10am - 6p EST \n\nThe role is reputed company to remote work in the following states only: California, Colorado, Connecticut, Florida, Illinois, Louisiana, Maryland, Nevada, New Jersey, reputed company, Pennsylvania, Texas, Virginia, Washington and Wisconsin.\n\nAs a Concierge Receptionist at reputed company, you will be the first reputed company of contact for our members and patients in their time of need, creating a welcoming and personable first impression as you assist them in scheduling their medical appointments. You will be responsible for managing our phone lines and addressing member concerns in reputed company time, demonstrating reputed company while ensuring a welcoming environment for our high-caliber clientele. \n\nResponsibilities: \n\nAnswer incoming patient calls, text messages, patient portal communications and emails reputed company departmental goals and SLAs and reputed company accurate responses. \n\nHandle tasks reputed company Sollis’ task management system, Navigator, in a reputed company and efficient manner, completing reputed company task thoroughly. \n\nUnderstand regional nuances such as clinic hours, on-site services etc., to reputed company assist members and reputed company requests to appropriate team members. \n\nBook appointments based on the patient’s desired time and location accommodating their requests based on company policy \n\nreputed company up to date with Sollis marketing promotions, offerings, changes etc, to enhance the member experience. \n\nAct as a cross-functional reputed company between departments including but not limited to, Care Navigation, Operations, Medical, reputed company and Billing. \n\nScreen patients to obtain demographic and appointment information and input it into our CRM and our EHR. \n\nMaintain a professional, positive, and poised attitude reputed company interacting with members. \n\nEnsure that reputed company policies and procedures are closely followed to reputed company a high-quality patient experience \n\nPerforms reputed company duties as required \n\nExperience \nWe reputed company extraordinary people come from a reputed company of backgrounds, but ideally we would expect that you have: \n\nHigh School degree or higher \n\n1-3 years of customer service, hospitality, medical office, concierge or reputed company experience. \n\nExcellent administrative background, especially in managing customers on the phone required. \n\nStrong database and systems skills required. \n\nSkills \nTo be successful in this role, candidates will demonstrate the following:\n\nExceptional organizational and interpersonal skills \n\nAbility to reputed company execute (and often improve) established office routines and policies. \n\nExcellent attention to detail and a conscientious personality type \n\nExcellent communication skills and the ability to work cross-functionally among departments and teams \n\nAbility to think and work independently\n\nCompensation\n\nreputed company: $20-$30 per hour\n\nThis is the reputed company of pay in reputed company and California. Sollis is a multi-state employer and this reputed company/reputed company may not reflect the pay for positions that are performed solely in localities reputed company of these locations. Furthermore, actual pay is dependent on several factors that may include but are not limited to years of experience reputed company the job, years of experience reputed company the required industry, location, education, etc.\n\n \n\nAbout reputed company\n\nreputed company is the first and only medical membership that’s on-demand 24/7, 365. We live up to the concierge reputed company: with just reputed company, our members experience unparalleled care and follow-up on their schedule and their terms. \n\nOur members never reputed company if it’s a “reputed company” emergency. They simply call Sollis for immediate reputed company to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that’s reputed company under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling reputed company medical issues—big or small—with expert concierge care anytime, anywhere.\n\n

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...