Assistant Warehouse Manager

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Position Summary

The Assistant Warehouse Manager supports the Warehouse Manager in overseeing daily warehouse operations to ensure materials, components, inventory, and finished goods are received, stored, organized, accurately recorded, and moved efficiently throughout the organization.

This position provides hands-on leadership to warehouse employees, supports inventory accuracy, assists with material availability for production, and helps ensure warehouse activities are completed safely, efficiently, and in accordance with established company procedures.

The Assistant Warehouse Manager works closely with Production, Production Planning, Purchasing, Quality & Safety, Engineering, and other departments to ensure materials and inventory are available when needed and warehouse operations support overall business and production objectives.

The successful candidate will be a hands-on, organized, data-driven leader with strong problem-solving skills and the ability to maintain accountability, accuracy, and operational discipline in a fast-paced manufacturing environment.

Key Responsibilities

Warehouse Operations

  • Assist the Warehouse Manager in managing and coordinating daily warehouse activities.

  • Support the efficient receiving, inspection, storage, movement, picking, staging, and distribution of materials, components, supplies, and finished goods.

  • Ensure warehouse activities are completed accurately, efficiently, and according to established procedures.

  • Assist with organizing warehouse locations to maximize space utilization, accessibility, safety, and workflow.

  • Monitor daily warehouse activities and identify operational issues that may impact production or customer deliveries.

  • Help establish and maintain appropriate warehouse priorities based on production and business requirements.

  • Assist the Warehouse Manager in maintaining an organized, clean, and efficient warehouse environment.

Production & Material Support

  • Work closely with Production and Production Planning to ensure materials and components are available when required for scheduled work orders.

  • Monitor material availability and communicate shortages, discrepancies, or delays that may impact production.

  • Support the timely picking, staging, and delivery of materials to production.

  • Coordinate with Production Planning regarding work-order requirements and material readiness.

  • Assist with resolving material flow issues that could result in production delays or downtime.

  • Communicate recurring material or warehouse issues to the Warehouse Manager and appropriate departments.

Inventory Management & Accuracy

  • Assist with maintaining accurate inventory records and physical inventory levels.

  • Support cycle counting, inventory audits, and inventory reconciliation activities.

  • Investigate inventory discrepancies and assist with identifying root causes.

  • Ensure materials are properly labeled, identified, stored, and recorded.

  • Monitor inventory movement to ensure transactions are accurately reflected in the company's inventory or ERP system.

  • Assist with establishing and maintaining appropriate inventory controls.

  • Support efforts to improve inventory accuracy and reduce inventory discrepancies, shortages, and excess materials.

Standard Operating Procedures & Training

  • Work with the Warehouse Manager, Engineering, and other subject-matter experts to develop and maintain Standard Operating Procedures (SOPs) and Work Instructions (WIs) for warehouse processes and tasks.

  • Ensure SOPs and WIs are clear, practical, current, and suitable for employee training and daily reference.

  • Lead and support training of warehouse employees on approved SOPs, WIs, processes, and safety requirements.

  • Coach and mentor warehouse employees to promote consistency, productivity, accuracy, and accountability.

  • Monitor employee adherence to established procedures and address deviations appropriately.

  • Identify areas where additional training, clarification, or process documentation is needed.

Shipping & Receiving

  • Support the receiving of incoming materials, components, equipment, and supplies.

  • Ensure received materials are properly identified, counted, documented, and routed to the appropriate location.

  • Assist with preparing and staging materials and finished goods for shipment.

  • Support accurate shipping documentation and coordination with carriers as required.

  • Help investigate receiving or shipping discrepancies and communicate issues to the appropriate departments.

  • Assist in ensuring customer shipments and production-related materials are processed accurately and on schedule.

Safety & Compliance

  • Ensure warehouse employees follow established safety procedures, company policies, SOPs, WIs, and applicable regulatory requirements.

  • Promote a safe and organized warehouse environment.

  • Monitor proper use of material-handling equipment and required personal protective equipment (PPE).

  • Identify and report unsafe conditions, hazards, and potential safety concerns.

  • Partner with Quality & Safety to address warehouse safety and compliance issues.

  • Assist with implementing corrective actions related to warehouse safety or operational concerns.

Employee Leadership & Accountability

  • Provide day-to-day leadership and direction to warehouse employees as assigned.

  • Assist with assigning and prioritizing warehouse tasks.

  • Monitor employee performance, productivity, attendance, quality, safety, and adherence to procedures.

  • Provide coaching and feedback to warehouse employees as appropriate.

  • Assist the Warehouse Manager with addressing performance issues and maintaining employee accountability.

  • Promote teamwork, professionalism, ownership, and a positive work environment.

  • Assist with onboarding and training new warehouse employees.

Warehouse Metrics & Reporting

  • Develop, maintain, and communicate Key Performance Indicators (KPIs) used to monitor warehouse performance and operational status.

  • Maintain accurate warehouse records, reports, and operational data.

  • Monitor inventory accuracy, receiving, shipping, material availability, productivity, and other key warehouse metrics.

  • Analyze warehouse data to identify trends, recurring problems, inefficiencies, and opportunities for improvement.

  • Provide timely updates to the Warehouse Manager regarding warehouse performance and significant operational issues.

Continuous Improvement

  • Identify opportunities to improve warehouse efficiency, inventory accuracy, material flow, safety, organization, and productivity.

  • Assist with implementing process improvements and standardizing successful warehouse practices.

  • Participate in continuous improvement initiatives and problem-solving activities.

  • Apply Lean Manufacturing, 5S, and other appropriate process-improvement principles where applicable.

  • Recommend improvements to warehouse layout, processes, inventory controls, and material flow.

  • Promote a culture of accountability, accuracy, organization, and continuous improvement.

Equipment & Warehouse Maintenance

  • Monitor warehouse equipment and work areas for issues that may affect productivity or safety.

  • Ensure material-handling equipment and warehouse areas are used appropriately.

  • Report equipment, facility, or maintenance issues to the appropriate personnel.

  • Assist with minimizing operational disruptions caused by equipment or facility issues.

  • Help maintain an organized and safe warehouse environment.

Qualifications

  • 7+ years of experience in warehouse operations, inventory management, logistics, manufacturing, or a related leadership role.

  • Previous experience supervising, leading, training, or coordinating warehouse employees preferred.

  • Strong understanding of warehouse operations, inventory control, material handling, and logistics.

  • Experience working in a manufacturing or industrial environment preferred.

  • Knowledge of workplace safety requirements and warehouse best practices.

  • Familiarity with Lean Manufacturing, 5S, or continuous improvement principles.

  • Strong leadership, communication, organization, and problem-solving skills.

  • Strong analytical and data-driven decision-making skills.

  • Ability to interpret inventory and operational data and identify trends or discrepancies.

  • Ability to prioritize and manage multiple tasks in a fast-paced environment.

  • Strong attention to detail and commitment to inventory accuracy.

  • Proficiency with Microsoft Office, particularly Excel, Word, and Outlook.

  • Experience with ERP, inventory management, warehouse management, or work-order management systems is a plus.

  • Ability to work effectively across departments and communicate with employees at all levels of the organization.

  • Strategic thinker with a strong focus on operational efficiency and continuous improvement.

Core Competencies

  • Leadership & Accountability

  • Warehouse Operations

  • Inventory Management & Accuracy

  • Material Flow & Coordination

  • Problem Solving

  • Communication

  • Data Analysis & Decision-Making

  • Employee Coaching & Development

  • Safety & Compliance

  • Continuous Improvement

  • Organization & Time Management

  • Cross-Functional Collaboration

  • Attention to Detail

  • Operational Excellence

Physical & Work Environment

  • Ability to work in a manufacturing, warehouse, and industrial environment.

  • Ability to regularly stand, walk, bend, reach, and move throughout the warehouse and production areas.

  • Ability to communicate effectively in an active warehouse environment.

  • Ability to safely operate or work around material-handling equipment as required.

  • Must be able to follow all applicable safety requirements and wear required personal protective equipment (PPE).

  • May occasionally be required to work outside normal business hours based on operational requirements.

Benefits

  • Competitive salary based on experience and qualifications.

  • Health, dental, and vision insurance.

  • Paid time off and company holidays.

  • Career development and advancement opportunities

Equal Employment Opportunity

We are committed to providing equal employment opportunities to all qualified individuals. Employment decisions are based on qualifications, business needs, and other legitimate job-related factors.

If you are a results-driven warehouse professional with strong leadership, organizational, analytical, and problem-solving skills and a passion for operational excellence, we encourage you to apply.

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Common Interview Questions And Answers

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...